Privacy Policy

Information about how we process personal data when you visit the Elorine Jewellery website or contact us.

1. Data Controller

The company operates the website elorine.cz and acts as the data controller when processing personal data.

2. What data we may process

Depending on how you use the website, this may include in particular:

• contact details you provide to us in email communication, especially your name and email address,
• the content of your message and other information you voluntarily send us,
• technical data related to your visit, such as IP address and information about your device and browser,
• data obtained using Google and Meta advertising and measurement technologies, only if you give your consent.

3. Purposes and legal bases for processing

• Handling enquiries and communication – processing is necessary to respond to your enquiry and, depending on the circumstances, for steps taken before entering into a contract or based on our legitimate interest in communicating with customers and visitors.
• Website security and technical operation – based on our legitimate interest in the secure and reliable operation of the website.
• Traffic and advertising performance measurement using Google Analytics, Google Ads and Meta Pixel – only on the basis of your consent, which you can change at any time via the “Cookie settings” link in the website footer.

4. Cookies, Google Analytics, Google Ads and Meta Pixel

We use essential technologies required for the website to function. Optional analytics and advertising technologies from Google Analytics, Google Ads and Meta Pixel are used only after consent has been given. The website uses Google Consent Mode for Google services; Meta Pixel is loaded only after consent.

You can change your consent at any time via the link Cookie settings in the footer of the main page.

5. Recipients and processors

To the extent necessary, data may be made available to technical service providers, especially the website hosting provider, Google in connection with Google Analytics and Google Ads, and Meta Platforms in connection with Meta Pixel. These providers process data under their own terms and applicable law.

6. Retention period

We retain personal data only for as long as necessary to fulfil the purpose for which it was obtained, for the period required by law, or as necessary to protect our rights. Email communication is retained for a period appropriate to the nature of the enquiry and any follow-up communication.

7. Your rights

Subject to applicable law, you have in particular the right to access your personal data, request correction or deletion, restrict processing, object to processing and request data portability. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

You also have the right to lodge a complaint with the Czech Office for Personal Data Protection.

8. Contact

For questions regarding personal data protection, you can contact us at info@elorine.cz.

Last updated: 19 September 2026